Support
Questions about your account, the apps, or something that isn't working the way it should — this is the place.
Look it up
The help library walks through every part of Plantistry step by step, with screenshots.
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Common questions
- How do I change or cancel my plan? Sign in on the web at app.plantistrylabs.com and open Billing. Cancelling keeps your plan active until the end of the term you already paid for.
- Can I subscribe from the mobile app? Plans are handled on the web. The mobile apps sign in to the same account.
- How do I delete my account? Account settings, on web or in the app. Deletion removes your records and cancels billing.
- I forgot my password. Use "Forgot password?" on the sign-in screen. The emailed link works for 30 minutes.